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  • Internet Essentials

    Agency: Comcast

    COVID-19 RESPONSE: For all customers, speed has increased to 25 Mbps downstream and 3 Mbps upstream. New Internet Essentials customers will receive two free months of Internet service, must apply by 6/30/20. After promotion, regular rates apply. Households with outstanding debt owed to Comcast may be eligible for Internet Essentials, must apply and...

  • Verizon Tel-Life/Lifeline

    Agency: Verizon - Administrative Services

    DISCOUNTED PHONE SERVICE: Provides a special discount phone service. Basic Tel-Life does not include optional services; however, enhanced Tel-Life includes unlimited outgoing local calls and the option to purchase additional services such as call waiting.  **Callers can also contact the Department of Human Resources Constituent Services phone numbe...

  • Anne Arundel County Public Library

    Agency: Anne Arundel County Public Library

    LIBRARY SERVICES: Provides access to books, reference materials, periodicals, CDs, DVDs, children's materials, internet access computers, electronic resources, programs for children, adults and teens, services for disabled persons, and meeting rooms for nonprofit groups.TECHNOLOGY: Offering Chromebook and Wi-Fi hotspot bundles for check out at all ...

  • Anne Arundel County Department of Public Works, Bureau of Utility of Operations

    Agency: Anne Arundel County Government

    CONSUMER SUPPORT AND COMPLAINTS: Provides Anne Arundel County residents with water service and offers bill assistance resources.--MAINTENANCE: Evaluates and resolves issues or refers customers to the appropriate source for assistance. The types of calls handled include: sewer backups, manhole issues, dirty/rusty water, water pressure issues, meter ...

  • Fuel Fund of Maryland

    Agency: Fuel Fund of Maryland

    CORONAVIRUS UPDATES: A turn off notice is no longer required through 12/31/2020, regardless of what the State or utility providers decide to do. Clients over the age of 60 DO NOT have to apply for Energy Assistance from the Office of Home Energy Programs (OHEP) before applying for the Fuel Fund. Clients under the age of 60 still need to apply for E...

  • Maryland Office of People's Counsel

    Agency: Maryland Office of People's Counsel

    CORONAVIRUS UPDATES: Under the Governor's orders, utility companies are required to assist customers whose service is currently turned off. If someone is having issues getting their utilities, including cell phone service, turned back on, contact the Office of People’s Counsel and have available the following information:If electric, gas, private w...

  • Maryland State Public Service Commission

    Agency: Maryland State Public Service Commission

    NEGOTIATION ASSISTANCE: Regulates rates and services for public utilities including gas, electricity, land line telephone service, water (cannot assist with Baltimore City residents), sewerage, steam heating, and most common carriers engaged in transportation within the state. Licenses gas and electric suppliers. A list of licensed suppliers is on ...

  • Potomac Edison and Mon Power, Average Payment Plan

    Agency: First Energy Corporation

    PAYMENT PLAN: Offers a program designed to level off payments and avoid high monthly bills during peak seasons. Divides the client's electric bill into 12 monthly payments according to the average electric use of the previous 12 months.

  • Utility Service Protection Program, Baltimore Gas & Electric Company

    Agency: Baltimore Gas and Electric Company

    OVERVIEW: Provides programs for BGE customers to assist in paying their utility bill.SERVICES:1) UTILITY SERVICE PROTECTION PROGRAM (USPP): Offers protection to low-income families from utility cut-offs by allowing MEAP-eligible households to enter into a year-round, even monthly payment program with BGE. Plan is based on estimated cost of customer...

  • Allegany County Office of Home Energy Programs

    Agency: Allegany County Human Resources Development Commission

    UTILITY ASSISTANCE: Provides eligible households (renters and homeowners) financial assistance with heating and/or electric costs and referrals to the weatherization program. See below for eligibility and application requirements.SERVICES:-- MEAP (Maryland Energy Assistance Program): Offers assistance with heating bill in the winter and is based on...

  • Anne Arundel County Community Action Partnership, Office of Home Energy Programs

    Agency: Anne Arundel County Economic Opportunity Committee

    COVID-19 Update: 6/10/2020 Agency remains closed to the public. Individuals are directed to the website for assistance. UTILITY BILL PAYMENT ASSISTANCE PROGRAMS:-Maryland Energy Assistance Program (MEAP): Provides MEAP grants to eligible families, renters, roomers, boarders and homeowners toward the cost of heating in the winter and electricity yea...

  • Assistance Center of Towson Churches, Financial Assistance

    Agency: Assistance Center of Towson Churches

    CORONAVIRUS UPDATE: Not providing financial assistance.FINANCIAL ASSISTANCE: Offers limited financial assistance with BGE turnoff notices, eviction notices, prescriptions (limited pharmacies), and medical supplies. Provides last $100 if funds available. Also accepts monetary donations. Assists people in obtaining a Maryland State ID and Maryland bi...

  • Associated Charities of Cumberland

    Agency: Associated Charities of Cumberland

    FINANCIAL ASSISTANCE: Provides emergency assistance with utility payments including fuel when shut off notices have been served. Offers rental/mortgage assistance when available, food vouchers for area food pantries, and may be able to help with shelter for homeless or fire victims. Limited clothing on site. Also, provides emergency medication for ...

  • Baltimore County Department of Social Services, Office of Home Energy Programs

    Agency: Baltimore County Department of Social Services

    UTILITY BILL PAYMENT ASSISTANCE-Maryland Energy Assistance Program (MEAP): Provides MEAP grants to eligible families, renters, roomers, boarders and homeowners toward the cost of heating in the winter and electricity year round. Grant is based on the type of fuel used, household size, household income and annual consumption. -Electrical Universal S...

  • Baltimore County Department of Social Services, Flex Fund

    Agency: Baltimore County Department of Social Services

    FINANCIAL ASSISTANCE: Provides emergency cash assistance grant up to $500. Assists with court-ordered evictions, foreclosure, and burial assistance. Assists with BG&E turn off notices. Customers seeking assistance for BG&E should first apply for Energy Assistance (MEAP). If additional assistance is needed after Energy Assistance is received, custom...

  • Bethesda Help, Financial Assistance

    Agency: Bethesda Help, Inc.

    FINANCIAL ASSISTANCE: Offer supplemental financial assistance when funds are available for court-ordered evictions or utility shut-off notices (gas, electric and water). They provide the last $750 for these needs. Also provide supplemental financial assistance to supplement costs for prescription medication when funds are available.

  • Bethesda Cares

    Agency: Bethesda Cares

    OVERVIEW: Offers professional services to homeless and low-income persons in Montgomery County. Outreach specialist available for referral and counseling. Offers mail pick up. Psychiatrist on-site once weekly. Located at 7728 Woodmont Avenue, Bethesda. Open Mon-Fri, 9AM-12:30PM; Mon, Wed. & Fri, 2-5PM; Tues & Thurs 3-5PM.SERVICES:1) FINANCIAL ASSIS...

  • Bowie Interfaith Pantry and Emergency Aid Fund

    Agency: Bowie Interfaith Pantry and Emergency Aid Fund

    1) FOOD PANTRY: Provides food to eligible Prince George's County residents. Pantry may be utilized once or twice a month.2) FINANCIAL ASSISTANCE: Offers financial assistance for utilities (including water bills), mortgage, and rent for City of Bowie residents.  Priority given to seniors, disabled, or families with children.  Assistance is once in a...

  • Brunswick Ecumenical Assistance Committee on Need

    Agency: Brunswick Ecumenical Asst Committee on Need

    COVID-19 UPDATE:  Food donations are accepted 24 hours a day and can be left on porch.  For larger donations please call ahead to schedule a time.  Items needed are anything with protein, canned meats and fruits, and hamburger helper.1) FOOD PANTRY: Provides emergency food assistance once a month to area residents. Located at 601 East Potomac Stree...

  • Catholic Charities, McCarrick Family Center

    Agency: Catholic Charities Archdiocese of Washington

    OVERVIEW:The mission of the Montgomery County Family Center is to build partnerships within the community to provide services, education, support and promote self-sufficiency and empowerment. All Montgomery County residents are welcome to walk-in and receive an array of social service programs.SERVICES:* Case management, crisis intervention and ref...

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