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  • Baltimore City Department of Social Services, Emergency Assistance to Families with Children

    Agency: Baltimore City Department of Social Services

    COVID-19 Update: Emergency Assistance is available by appointment only. Contact the customer service line and select option 1 to schedule an appointment. 

    EMERGENCY FINANCIAL ASSISTANCE: Assists low income families who are experiencing financial crisis.  Emergency grants are provided for disasters, utility bill turn-off notices (no water) and/or lack of heating fuel, burial assistance, foreclosures, eviction prevention, and security deposits.

    • Baltimore City Customer Service Call Center:
      • 443-423-6400
    • Hot-Line:
      • 800-332-6347
    • Main Contact:
    • Website:


    • 2000 North Broadway
      2000 North Broadway
      Baltimore, MD 21213
    • 2500 Pennsylvania Avenue
      Penn North Westwood
      Baltimore, MD 21217
    • 5818 Reisterstown Road
      Liberty Garrison Northwest
      Baltimore, MD 21215
    • 500 North Hilton Street
      Hilton Heights
      Baltimore, MD 21229
    • 18 Reedbird Avenue
      Harbor View
      Brooklyn, MD 21225
    • 2919 East Biddle Street
      Baltimore, MD 21213

    Agency: Baltimore City Department of Social Services

    Languages Available: Interpreter services available upon request.

    Payment Description: None.

    Intake and Eligibility: Once every 24 months for families with children under the age of 21, and pregnant women. To qualify for burial assistance, individuals must receive TCA, TDAP, or SSI. For security deposits, families must have a qualifying emergency such as homelessness, eviction or the home is uninhabitable due to a fire/flood or other disaster. Excludes families living in public housing.Must meet income guidelines.

    Areas Served:
    • Baltimore City County

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